Careers

Documentation Specialist

Written by Admin | Aug 12, 2025 1:51:51 PM

With its expanding activities, AGA Benefit Solutions offers new employment prospects for professionals with high career aspirations. If you are seeking flexibility, freedom and challenges, this position is made for you!

Our firm is committed to its employees and welcomes all new candidates in a respectful manner consistent with an excellent work environment. Discover why working at AGA Benefit Solutions is so rewarding by visiting our Career page.

Your mandate will consist in:

Your mandate will consist of being mainly responsible for managing and sharing corporate procedure documentation. Read on to learn about the skills and qualifications required to thrive at AGA!

Your main tasks will include:

  • Analyze existing and undocumented procedures, and propose appropriate methods and content;
  • Design, draft, and update procedures in cooperation with managers and coordinators;
  • Coordinate, standardize, compile, and disseminate procedures through a document management and sharing platform (SharePoint);
  • Ensure that procedures are understood and applied through feedback and training;
  • Monitor and proactively identify existing and undocumented procedures;
  • Contact insurers to harmonize our procedures and implement best practices;
  • Work in conjunction with managers and coordinators to provide the best documentation-related employee experience;
  • Play an active role in department meetings, corporate committees, and special projects.

Required qualifications:

  • Minimum of 3 years' of experience in group insurance;
  • Relevant experience in document management;
  • University degree (Bachelor's in Information Management, Administration or other related discipline);
  • Excellent command of English and French, both spoken and written (bilingualism is required because the administrative transactions to be processed are distributed in both languages and require detailed analysis and in-depth understanding of contractual administrative information for error-free enrolments and insurance changes);
  • Solid expertise in writing and formatting document;
  • Proficiency in the Microsoft Office Suite;
  • Ability to guide and coach coworkers;
  • Strong self-reliance (ability to work without supervision and set one's own work priorities);
  • Attention to detail and thoroughness;
  • Flexibility and resourcefulness.

Are you inquisitive, self-reliant and unafraid of the unknown?

We are interested in meeting you! Apply now and we will contact you if your application is retained for the next step of our recruitment process.

AGA welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.