To maintain billing accuracy, it is important that you notify us of any changes to the member’s file as quickly as possible and no later than 31 days after the effective date of the change. You must:
- Enter the new status and the effective date on the Administrators portal, in the Edit a member section.
- Complete the appropriate forms, if any.
- Make a financial arrangement with the employee to collect premiums, in situations where you will no longer be able to make source deductions.