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Posted by Frédéric Rottmann, Group Insurance Plan Advisor, July 20 2016
Workplace Wellness
8 ways to improve employee satisfaction

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How can you improve employee satisfaction in your business? It’s an easy question to ask, but can be difficult to achieve. Your employees are the cornerstone of your business. They are the ones who bring your business from point A to point B. It is therefore important to take their well-being into account and to understand their interests, desires, and passions. The more you know about them, the better equipped you will be to find successful and optimal solutions.

How can you contribute to employee satisfaction in your business?

Are you having trouble finding solutions to increase your output?

Have you noticed a drop in the productivity or motivation of certain employees?

Here are 8 tips that could help to improve employee satisfaction in your business:

#1. Mobilize Your Teams

Employee mobilization relies heavily on emotions. You must create an environment that is favorable to personal and professional growth. Indeed, employees working in such an environment tend to go further and offer an added value to the projects they work on.

One good way to mobilize a work team could be to implement a recognition program. By offering your employees a reward for their efforts you will motivate them to outdo themselves in order to reach the objectives that have been set.

#2. Encourage Communication

Communication is a key element of employee satisfaction at work. Open communication based on collaboration creates a stimulating atmosphere and favors interaction between employees. There are a multitude of tools that exist to help make communication easier: team and project management software, instant messaging (or “chat”), internal newsletters, etc.

First of all, find out your employees’ preferred methods of communication. In this way you will be able to set up a system that works with your business culture.

#3. Get Your Employees Involved

Your employees must feel comfortable in your business, but they also need to feel useful. Your business is a project in itself and should be exploited to its full potential.

Do you have a blog? Get your employees involved in writing articles.

Do you have a project in mind that requires a lot of resources? Ask them what they think and offer them the possibility of collaborating on the project.

There are thousands of ways to involve your employees and to give them the chance to develop new skills.

#4. Ensure the Well-Being of Your Team

Your employee’s well-being at work is often related to their psychological state. Furthermore, a smile in the morning, active listening, a compliment, or acts of recognition, can have an impact on your employee’s well-being. However, be careful not to neglect the physical and financial health of your employees. To do so, make sure you provide peace of mind to your employees by offering them a pension plan or a group insurance plan that covers medical expenses and offers salary insurance. There is a multitude of ways to guarantee the physical, mental, and financial health of your employees and their families.

#5. Offer Training

Self-actualization is at the top of Maslow’s pyramid. That is why certain employees are driven by a thirst for learning and personal development.

By providing additional training to your employees, you are giving them the possibility to deepen their knowledge and become specialized in a field that they love. It is therefore a win-win situation for both your employees and for your business, which will naturally benefit from the knowledge acquired.

So don’t be afraid of helping them to develop their abilities and deepen their knowledge by paying for training—either in-house or external—or by allowing them time for this purpose.

See it as an investment in your business and not as an expense.

#6. Give Feedback

Feedback is a form of recognition when it is properly presented. Try to give positive feedback regarding your employees’ work. Indeed, satisfaction comes from constructive and bilateral dialogue. In this way you can find out about the issues your employees are facing, as well as the positive aspects they enjoyed about their last project.

In good management practices, feedback must be delivered:

  • Quickly
  • Repeatedly
  • With Precision

Don’t forget to follow up with your employees after you give feedback. In this way you will be able to provide the necessary support to allow them to improve, as well as demonstrate the importance given to each person’s role within the business.

#7. Recognize Collective or Individual Effort

Is your business in the running for a prestigious prize? Is it mentioned in the regional newspaper as being a model business? Have you just acquired an important new client? Any excuse is good to recognize the participation and effort of each of your employees within the business. How can you announce the good news?

Here are a few ideas:

  • Organize an outing to a restaurant or a small reception
  • Organize a cocktail party with all the members of your business
  • Write and sign a personal message of thanks to each of your employees

If you want to congratulate an employee who has stood out from the group, there are a multitude of ways in which you can express your recognition and appreciation. Finally, regardless of what you decide to do for the occasion, just remember that the little details make all the difference.

#8. Encourage Team Spirit

Team spirit is just as important as mobilizing your resources. Because of the work’s collaborative nature, it is important to have positive energy between team members. It is therefore imperative to have good communication and the right tools to ensure good work synergy. However, where there is teamwork there is always conflict and friction.

Be sure to take the necessary measures to intervene in case of a problem. Insist on being informed if a problem arises: this will allow you to act more rapidly.

Too often, an unresolved conflict can lead to further issues and be blown out of proportion. That is why it is important to communicate with your employees, in both positive and negative situations.

 

Employee satisfaction always comes from above. This means that every decision you make can have a positive or negative impact on your employees’ well-being.

Improving employee satisfaction is a long-term project that requires collaboration from everyone involved. Satisfaction at work motivates your employees and develops their sense of loyalty, making them your most precious allies.

Do you know any other tips for improving employee satisfaction at work? Don’t hesitate to let us know in the comments and share this article with your friends.

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Since his early days in the employee benefits field, he has been deeply committed to entrepreneurs and their businesses. Frédéric strives to make group insurance concepts accessible and understandable to his clients. As a group insurance advisor, he is committed to helping entrepreneurs make informed insurance decisions to protect their businesses and support their employees. He looks forward to working with you and providing professional, personalized service.
Frédéric Rottmann, Group Insurance Plan Advisor